It has been a very busy few weeks here in the Healthcare Library and I thought I would take a bit of time to reflect on a few things that have happened in the past weeks. My colleague and I did a session at another site hospital last week on critical appraisal, covering both quantitative and qualitative research (she did quan, I did qual) and it went really well! All the participants turned up, which is very unusual, and there was a good mix of doctors, nurses and allied health professionals.
I piloted an exercise found on the ever helpful CATNiP wiki called the “Qualitytative Street exercise” which basically used Quality Street chocolates to explain some of the concepts of qualitative research. Basically everyone had to choose their favourite, eat it then describe what they liked about the chocolate. These terms were written up on the whiteboard and then we put them into categories such as ‘taste’, ‘texture’ or ‘appearance’. We then had a discussion on such issues as focus group recruitment (e.g. nobody asked what the study was about before agreeing to participate!), why people might choose not to take part, how the data were “collected”, data saturation, how the data were analysed and the role of the researcher (how might their answers have differed if they knew I was employed by Nestle...or Cadbury’s?!) We got very positive feedback on the session overall and a few people mentioned they found the qualitative session particularly useful as they do not encounter much in their day-to-day work. I personally found listening to the quantitative session very helpful as it gave me ideas for what to add to my training course.
Our journal survey finished at the beginning of October but between one thing and another I didn’t get a chance to look through the results properly until Friday, when I had to send the results to my manager and the manager on our other site for a meeting on Tuesday about journal selection for the coming year. We had 151 responses in the end and it was very interesting going through the results. We received a lot of useful suggestions for how we could improve the service as well as a huge list of recommended journal titles. I do not envy the managers trying to decide which ones to take and which ones to discard! One very positive result was seeing how well the NHS resources are used – the majority of respondents said they used library.nhs.uk, HILO or MyAthens to access e-journals. The next favourite access point is Google which is not surprising really. Another interesting result was that only half of the respondents prefer electronic access to journals over print. 18% prefer print and 27% have no preference. The respondents seemed fairly satisfied with the provision of e-journals and print journals, ease of access and promotion and the top titles read at the Trust are BMJ, New England Journal of Medicine, Lancet, Nursing Standard, British Journal of Midwifery and Stroke. Some of the suggestions for improvement were a bit outrageous, such as having print copies of all journals at all three sites (exactly what we are trying to avoid!) and “electronic access via British Library services” (which if left to the devices of our users would wipe out our entire budget in a week) but others were very helpful such as targeted email services for specific subjects and coming to speak at team meetings and inductions. The survey certainly identified areas where further training is needed.
Finally I have been working away on my very first book review! An email went round a few weeks ago asking for volunteers to review a couple of books for the HLG newsletter. My manager forwarded it on to me and one of the books “Technology Training in Libraries” caught my attention so I got in touch with the person offering and volunteered to do the review. The book is part of the Facet ‘Tech Set’ series and was a very interesting read. I enjoyed the experience of writing up about it and will put the link to my review when it is published in the newsletter, hopefully next month.
I have been very busy with one-to-one sessions, especially as degree courses are starting up again. I had an Orthopaedics registrar in the other morning who wanted a very comprehensive literature search for his dissertation and I was grateful once again that a Masters degree is required for becoming a qualified librarian as the first thing he asked was whether I had experience in carrying out research. If I hadn’t done a Masters and gone through the experience of carrying out my research project I probably would have felt quite intimidated but as it was I could answer in the affirmative and he seemed quite impressed that a postgrad qualification was required for being a librarian!
Showing posts with label critical appraisal. Show all posts
Showing posts with label critical appraisal. Show all posts
Saturday, 30 October 2010
Monday, 27 September 2010
Feast or Famine...
Having just complained last week that it was a bit quiet it has suddenly gone busy again here in the Healthcare Library. Staff inductions have started up again and we also had a new intake of student doctors which can only mean library tours and presentations for all. We are also running a journal survey across all three sites and have had over 100 responses so far – much better than expected. I spent much time the week before last played about with our LMS so we could send out an email to all our users (who have email addresses). This will serve a dual purpose: catching people who are library members but not Athens users and seeing just how comprehensive (or not) our records are on the LMS. It will also test the capabilities of the LMS itself which is quite good at ingesting data but not so admirable at spitting it out again. Spent a while with the Senior Library Assistant experimenting and we eventually got it to run a report as a text document which I opened in Access, refined some of the data, saved as a text document again then opened in Word to insert the required semicolons needed for Outlook.
Of course when I sent my marvellous instructions to the Library Manager at our other site he sent back an email with a much easier way but the nice thing about my way is that we get all the bounced back emails, which the poor Library Assistant (and myself!) spent a few hours amending last week. It gave us a chance to clear out some old records as well so I think the experiment worked quite well...
I have attended a few meetings and training sessions the last few weeks including a CLIST meeting, a clinical governance training session (which I will talk about in a separate blog post) and the R&D Committee meeting. CLIST, held at the Bloomsbury Healthcare Library, is always a good chance to catch up with what has been going on with the other information skills trainers in London and my counterpart at another site library met afterwards to plan our critical appraisal session in October. We sent the communication out last week and already have about 8 takers! I have also recently joined the Trust R&D Committee and attended my first meeting last Friday where new proposals for research in the Trust were heard and matters around research were discussed. I found it very interesting, informative and highly professional, even though I didn’t understand everything discussed it gave me a sense of how the library could get involved in research at the Trust.
And finally, we have been in the news again – even hitting the BBC headlines last week! I have a feeling it's going to be a tough winter...
- Patients ‘at grave risk’ from poorly trained doctors (Independent on Sunday, 19 Sep 2010)
- Sidcup hospital to close A&E and maternity over the winter (BBC News, 22 Sep 2010)
Of course when I sent my marvellous instructions to the Library Manager at our other site he sent back an email with a much easier way but the nice thing about my way is that we get all the bounced back emails, which the poor Library Assistant (and myself!) spent a few hours amending last week. It gave us a chance to clear out some old records as well so I think the experiment worked quite well...
I have attended a few meetings and training sessions the last few weeks including a CLIST meeting, a clinical governance training session (which I will talk about in a separate blog post) and the R&D Committee meeting. CLIST, held at the Bloomsbury Healthcare Library, is always a good chance to catch up with what has been going on with the other information skills trainers in London and my counterpart at another site library met afterwards to plan our critical appraisal session in October. We sent the communication out last week and already have about 8 takers! I have also recently joined the Trust R&D Committee and attended my first meeting last Friday where new proposals for research in the Trust were heard and matters around research were discussed. I found it very interesting, informative and highly professional, even though I didn’t understand everything discussed it gave me a sense of how the library could get involved in research at the Trust.
And finally, we have been in the news again – even hitting the BBC headlines last week! I have a feeling it's going to be a tough winter...
- Patients ‘at grave risk’ from poorly trained doctors (Independent on Sunday, 19 Sep 2010)
- Sidcup hospital to close A&E and maternity over the winter (BBC News, 22 Sep 2010)
Sunday, 27 June 2010
I like Google but honestly....
After a good start I ended last week feeling a bit like the Katherine Hepburn character from 'Desk Set'. You know, the 1960s film about the reference desk of a large corporation managed by the luminous Hepburn being taken over by a machine called EMMERAC who can apparently answer all the questions thrown at it, rendering the reference desk redundant? (and if you are a librarian and haven't seen this film go out now and find it - it's hilarious and every self-respecting information professional should see it!).
My manager had a telephone conversation last thing on Friday with one of our external funders (who I shall not name as the following is not common knowledge yet) who told him they won't be able to give us the same level of funding this year and may cut us off altogether. Essentially they don't see the value of information skills training - the person in charge of education and development in this organisation claimed she could hire somebody one day a week "to show staff Athens resources" as she put it. Well I would like to see her try squeezing my job into one day a week - I trained nearly 30 people from this organisation in the last 3 months, meaning this person would have to run three training sessions in their one day a week plus all the advertising, planning and follow-up, Athens administration, random queries, people popping by ad hoc, literature search requests...they would be dead after one day on such a job. She also claims that somebody on the board there saw 'information skills training' on the budget and queried it, asking "what do we need this for, we've got Google haven't we?"
Obviously this made me feel really valued and appreciated and it's nice to see those in charge with such a progressive, enlightened view of information literacy! I was (and still am) pretty hurt and angry actually which didn't make for a very nice Friday evening but then I decided no - I am not going to let these people get to me. They are representative of all the work that still needs to be done regarding information literacy. I am the one out there on the ground meeting people every day who need help finding information and I know how much my training is valued. It is just depressing that these people (who unfortunately happen to hold the purse strings) do not and are completely out of touch with what their staff need. Instead of letting their attitudes discourage me I am going to take them in hand and challenge them through the work I do. I am an information professional - cross me at your peril!
Other than that the week went well and I had a very good training session with a lovely midwife on Thursday on staying up-to-date. She was very on the ball and wanted to find out more about RSS feeds and discussion lists. I do tend to cram quite a lot into my staying up-to-date course, but there is a lot out there!
I also had a good chat on the telephone with my colleague at the other hospital in our Trust and we have decided to organise a joint critical appraisal session covering both quantitative and qualitative research for anyone in the whole Trust. We were also talking of maybe trying to run training sessions first thing in the morning - "Early Bird Specials" if you will - with coffee and donuts!
I am also planning on sending out an evaluation form to all my one-to-one trainees from last year til now to find out if they are using the training they undertook and found it useful. Fingers crossed I get lots of positive responses!
My manager had a telephone conversation last thing on Friday with one of our external funders (who I shall not name as the following is not common knowledge yet) who told him they won't be able to give us the same level of funding this year and may cut us off altogether. Essentially they don't see the value of information skills training - the person in charge of education and development in this organisation claimed she could hire somebody one day a week "to show staff Athens resources" as she put it. Well I would like to see her try squeezing my job into one day a week - I trained nearly 30 people from this organisation in the last 3 months, meaning this person would have to run three training sessions in their one day a week plus all the advertising, planning and follow-up, Athens administration, random queries, people popping by ad hoc, literature search requests...they would be dead after one day on such a job. She also claims that somebody on the board there saw 'information skills training' on the budget and queried it, asking "what do we need this for, we've got Google haven't we?"
Obviously this made me feel really valued and appreciated and it's nice to see those in charge with such a progressive, enlightened view of information literacy! I was (and still am) pretty hurt and angry actually which didn't make for a very nice Friday evening but then I decided no - I am not going to let these people get to me. They are representative of all the work that still needs to be done regarding information literacy. I am the one out there on the ground meeting people every day who need help finding information and I know how much my training is valued. It is just depressing that these people (who unfortunately happen to hold the purse strings) do not and are completely out of touch with what their staff need. Instead of letting their attitudes discourage me I am going to take them in hand and challenge them through the work I do. I am an information professional - cross me at your peril!
Other than that the week went well and I had a very good training session with a lovely midwife on Thursday on staying up-to-date. She was very on the ball and wanted to find out more about RSS feeds and discussion lists. I do tend to cram quite a lot into my staying up-to-date course, but there is a lot out there!
I also had a good chat on the telephone with my colleague at the other hospital in our Trust and we have decided to organise a joint critical appraisal session covering both quantitative and qualitative research for anyone in the whole Trust. We were also talking of maybe trying to run training sessions first thing in the morning - "Early Bird Specials" if you will - with coffee and donuts!
I am also planning on sending out an evaluation form to all my one-to-one trainees from last year til now to find out if they are using the training they undertook and found it useful. Fingers crossed I get lots of positive responses!
Tuesday, 1 June 2010
One year in post!
Well it is a momentous day - this day last year was my first day at my current job which means I have survived a whole year as a librarian! Praise be. As I sit here celebrating (rather modestly) with a limoncello and tonic and some Welsh cakes I thought it would be a good opportunity to reflect back on some of the things I've learned so far....
1. The only constant is change - so be flexible and adaptable
2. Be passionate about your work, but not precious
3. Use any opportunity to market services
4. Make the most of any contact with users and follow up potential leads
5. Don't rely solely on email
6. Always check the To: field when replying to an email, and delete any content below your message
7. Make training sessions relevant to users
8. Keep training presentations as short and engaging as possible
9. Be prepared for disappointment but hope for the best
10. Never assume anything!
Yes it has been a very interesting year and I have learned so much. I have been really blessed to be working with a great team and manager which makes all the difference and really hope the next year will be as good as the last. There are definitely challenging times ahead....
Had two sessions booked in today - one a critical appraisal: qualitative research and the other a session for specialist cardiac nurses, neither of which turned out quite as I planned! First of all nobody turned up for the critical appraisal session - I had 5 potentially booked and not a one arrived. A very apologetic doctor turned up an hour and a half later; he had been in a minor car accident and sorting out all the paperwork had taken longer than expected. I had an email from another potential trainee later on as well - she had got confused about the date. So I'll let them off but no idea what happened to the others!
The cardiac nurses session was a bit strange as well, although at least 4 turned up! I had been told to expect quite high-level nurses, familiar with libraries and database searching but none of my trainees matched this description. They were all lovely but I don't think any of them had ever seen a database in their life, which meant I had to adapt the session slightly. However at least we got them all registered and they know the library is here when they need it.
Well I am off on holiday to North Wales tomorrow so I won't be blogging again for a little while. As I am feeling a little de-mob happy I thought I would post this wonderful video a friend sent me on Facebook today: http://www.youtube.com/watch?v=a_uzUh1VT98.
Enjoy!!
1. The only constant is change - so be flexible and adaptable
2. Be passionate about your work, but not precious
3. Use any opportunity to market services
4. Make the most of any contact with users and follow up potential leads
5. Don't rely solely on email
6. Always check the To: field when replying to an email, and delete any content below your message
7. Make training sessions relevant to users
8. Keep training presentations as short and engaging as possible
9. Be prepared for disappointment but hope for the best
10. Never assume anything!
Yes it has been a very interesting year and I have learned so much. I have been really blessed to be working with a great team and manager which makes all the difference and really hope the next year will be as good as the last. There are definitely challenging times ahead....
Had two sessions booked in today - one a critical appraisal: qualitative research and the other a session for specialist cardiac nurses, neither of which turned out quite as I planned! First of all nobody turned up for the critical appraisal session - I had 5 potentially booked and not a one arrived. A very apologetic doctor turned up an hour and a half later; he had been in a minor car accident and sorting out all the paperwork had taken longer than expected. I had an email from another potential trainee later on as well - she had got confused about the date. So I'll let them off but no idea what happened to the others!
The cardiac nurses session was a bit strange as well, although at least 4 turned up! I had been told to expect quite high-level nurses, familiar with libraries and database searching but none of my trainees matched this description. They were all lovely but I don't think any of them had ever seen a database in their life, which meant I had to adapt the session slightly. However at least we got them all registered and they know the library is here when they need it.
Well I am off on holiday to North Wales tomorrow so I won't be blogging again for a little while. As I am feeling a little de-mob happy I thought I would post this wonderful video a friend sent me on Facebook today: http://www.youtube.com/watch?v=a_uzUh1VT98.
Enjoy!!
Friday, 14 May 2010
Another higgeldy-piggeldy week
This week has all been a bit higgledy-piggeldy with assorted training sessions, meetings and planning for Learning Awareness Week (with the very scary-sounding acronym of LAW) which runs all next week.
Monday started well with a slot on the staff induction, thanks to our friends in high places. My inductees weren't the keenest I've ever seen but two full days of IT, clinical governance, fire safety awareness and child protection is enough to put anyone off. Tuesday was my second critical appraisal: quantitative research course, which I was really nervous about as I'm still not convinced I entirely understand confidence intervals, p-values and odds-ratio diagrams enough to explain them to others by my little group of three were lovely and I felt the session was very positive.
Wednesday was spent mostly in town at a meeting at the Deanery to discuss a user needs analysis survey we are carrying out. I felt slightly intimidated being a lowly information skills trainer with barely a year's experience among the great and good of the London Deanery e-Kat team but they were all very nice and the meeting was constructive. We are using the JISC Strategic Content Alliance's materials to run the survey and came up with some good questions to ask our users.
Thursday was a 'bitty' day - preparing materials for my Systematic Reviews course next week, getting some ideas of activities for LAW and general library bits and bobs. And today was just mad. I think I mentioned in a previous blog about having to recruit volunteers to carry out the training session I planned for my FILE course. Well I managed to get 4 volunteers using the bribe of coffee and donuts but alas owing to various clinical commitments and suchlike they couldn't come all at once. So I had three dropping in through various times of the day which was all a bit higgeldy-piggeldy in terms of finding a free computer to train on, making sure I had all my various bits and pieces and doing it all in 20 mins!
But, it's all done now so I just need to get one feedback form back from one trainee then I can write it up, send it off and be finally done with FILE! Next week: systematic review course, MA graduation and adventures with LAW....
Monday started well with a slot on the staff induction, thanks to our friends in high places. My inductees weren't the keenest I've ever seen but two full days of IT, clinical governance, fire safety awareness and child protection is enough to put anyone off. Tuesday was my second critical appraisal: quantitative research course, which I was really nervous about as I'm still not convinced I entirely understand confidence intervals, p-values and odds-ratio diagrams enough to explain them to others by my little group of three were lovely and I felt the session was very positive.
Wednesday was spent mostly in town at a meeting at the Deanery to discuss a user needs analysis survey we are carrying out. I felt slightly intimidated being a lowly information skills trainer with barely a year's experience among the great and good of the London Deanery e-Kat team but they were all very nice and the meeting was constructive. We are using the JISC Strategic Content Alliance's materials to run the survey and came up with some good questions to ask our users.
Thursday was a 'bitty' day - preparing materials for my Systematic Reviews course next week, getting some ideas of activities for LAW and general library bits and bobs. And today was just mad. I think I mentioned in a previous blog about having to recruit volunteers to carry out the training session I planned for my FILE course. Well I managed to get 4 volunteers using the bribe of coffee and donuts but alas owing to various clinical commitments and suchlike they couldn't come all at once. So I had three dropping in through various times of the day which was all a bit higgeldy-piggeldy in terms of finding a free computer to train on, making sure I had all my various bits and pieces and doing it all in 20 mins!
But, it's all done now so I just need to get one feedback form back from one trainee then I can write it up, send it off and be finally done with FILE! Next week: systematic review course, MA graduation and adventures with LAW....
Sunday, 25 April 2010
Ash clouds and critical appraisal
Well there was a bit of drama in the Healthcare Library this week when my manager was caught up in the ash cloud mayhem and ended up being stuck in South Africa for over a week when he was only supposed to be there for 5 days. I think he's getting a flight out tomorrow and should be back with us on Tuesday, a week later than expected. To make things even harder on himself he's planning on flying out again on Friday, this time to Bulgaria! I bet you never thought librarians had such a jet-setting lifestyle....
I on the other hand had my feet firmly on the ground this week and had two group training sessions - one on Finding High Quality Websites (thinking I need a more catchy title...) and Critical Appraisal: Qualitative. The websites session ended up being a one-to-one as I didn't get many takers but there were four at the Critical Appraisal. I'd already run one of these back in early March so was feeling fairly confident but this one didn't go as well. The group was very quiet and then at some point one of attendees suddenly burst out complaining how qualitative research was all rubbish anyway as it was really down to personal opinion etc etc and although I tried very hard to steer it all back to the critical appraisal checklist it really never got back on track. At the beginning of every critical appraisal session I ask everyone how they would rate the article before appraising it and give them a choice of happy face, middling face and sad face. Weirdly the same guy who complained about qual research gave the article a middling face at the beginning and a happy face at the end! Maybe he was feeling bad about giving me such a hard time but it just made me even more confused...
Quite a few one-to-ones this week and one exciting outcome from one was the potential of being asked along to the Microbiology journal club to give a little talk on critical appraisal. I have also been trying to put together my dates for group training for the next 3 months - always very frustrating as I feel I'm picking dates and times out of the air and have no idea whether they fit in with people's work schedules. We also had a very inspiring talk on Map of Medicine at the London trainer's (CLIST) meeting on Thursday so am planning on sending out an email tomorrow encouraging people in the trust to give it a go.
Also coming up this week - another critical appraisal session, quantitative this time. Which I'm dreading even more now considering what happened this week. I also may be spending a bit of time out on the front desk as our library assistant is on holiday and I really must get my new dates out and do a bit of publicity this week. And apparently the D-Day for HLG conference bursaries is on Thursday so I will have my fingers and toes crossed for that. Oh and I really need to start thinking about thr the article I have been asked to write on Twitter for the Libraries for Nursing bulletin as copy must be in by mid-May! Looks like it's gonna be another busy one....
I on the other hand had my feet firmly on the ground this week and had two group training sessions - one on Finding High Quality Websites (thinking I need a more catchy title...) and Critical Appraisal: Qualitative. The websites session ended up being a one-to-one as I didn't get many takers but there were four at the Critical Appraisal. I'd already run one of these back in early March so was feeling fairly confident but this one didn't go as well. The group was very quiet and then at some point one of attendees suddenly burst out complaining how qualitative research was all rubbish anyway as it was really down to personal opinion etc etc and although I tried very hard to steer it all back to the critical appraisal checklist it really never got back on track. At the beginning of every critical appraisal session I ask everyone how they would rate the article before appraising it and give them a choice of happy face, middling face and sad face. Weirdly the same guy who complained about qual research gave the article a middling face at the beginning and a happy face at the end! Maybe he was feeling bad about giving me such a hard time but it just made me even more confused...
Quite a few one-to-ones this week and one exciting outcome from one was the potential of being asked along to the Microbiology journal club to give a little talk on critical appraisal. I have also been trying to put together my dates for group training for the next 3 months - always very frustrating as I feel I'm picking dates and times out of the air and have no idea whether they fit in with people's work schedules. We also had a very inspiring talk on Map of Medicine at the London trainer's (CLIST) meeting on Thursday so am planning on sending out an email tomorrow encouraging people in the trust to give it a go.
Also coming up this week - another critical appraisal session, quantitative this time. Which I'm dreading even more now considering what happened this week. I also may be spending a bit of time out on the front desk as our library assistant is on holiday and I really must get my new dates out and do a bit of publicity this week. And apparently the D-Day for HLG conference bursaries is on Thursday so I will have my fingers and toes crossed for that. Oh and I really need to start thinking about thr the article I have been asked to write on Twitter for the Libraries for Nursing bulletin as copy must be in by mid-May! Looks like it's gonna be another busy one....
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