This week I encountered two very different training scenarios which once again reinforced the variety of skills and experience needed to do this job. Both training sessions occurred on the same day, which probably made the juxtaposition more evident in my mind but I thought it would be a good topic to reflect on in this blog.
The first session was a refresher for the Orthopaedics registrar who had come in to see me last week about his dissertation. His topic was about treating Achilles tendon with various non-surgical immobilisation strategies such as bandaging or binding and in the last session we had done a combination title-MeSH search using surgical and non-surgical terms. Now he wanted to focus on the non-surgical and try searching all fields (.af) instead of just title. I had a suspicion this would definitely increase the number of articles obtained but they might not be as relevant. We built a good search though and in this session I really took a backseat and let him get on with it, making suggestions and giving encouragement when he needed it. He was rather disappointed by the large number of results, especially when we re-ran the search in Embase, CINAHL and AMED and he is going to try title and abstract next, rather than all fields. It was interesting that he never actually looked at his results, just at the number of results and I suspect he felt a bit overwhelmed by it all. I don’t think anyone would be able to fault his search strategy however and it really brought home to me just how individual every search is and the importance of trying different things. It was also reassuring that he had picked up what I had shown him last week and seemed relatively comfortable with using the databases and combining terms. To be honest I don’t think I really needed to be there but I think he wanted some reassurance that he was doing it ‘right’. The session last just under an hour and a half.
My second session took place in the afternoon with a staff nurse who confessed herself she was not comfortable with computers and instructed me to talk to her like she was ‘stupid’. She had the additional problem that she was suffering from vertigo and had difficulty concentrating. But she had an essay to write by the beginning of January and had not written anything academic for over eight years! Our search was on treatment of acne in adolescents, which was fairly straightforward but I found myself having to explain things a few times over and I could tell by the middle of the session she was starting to flag. The session lasted just under an hour.
I have been trying to get the trainees to do more themselves recently, rather than me showing them how to do things, and am finding it incredibly frustrating! I am so familiar with the HDAS interface and use it all the time so watching someone try to use it for the first time and clicking all the wrong things is very difficult for me. It’s very tricky trying to get the balance between keeping the search relevant to them (e.g. choosing a topic that they want to search) while making sure all the basics of searching effectively are covered (e.g. truncation, phrase searching, MeSH). If a user wants to find articles on nursing and mentoring, they naturally want to type “nursing and mentoring” in the search box (like Google!) not “nurs*.ti AND exp NURSING” AND “mentor* and exp MENTORING”. It’s not logical to them, even though it’s perfectly logical to me. This is something I must overcome as it is only by doing that trainees are truly going to learn. Perhaps I should start the session by getting them to put in the terms they would naturally use to search then go from there, demonstrating through trial and error that truncation, phrasing and MeSH terms equals more results and more relevant results (hopefully!).
Both sessions were very interesting in very different ways and I found myself utilising different skills in each one. The first was rigourous on an intellectual level while the second tested my skills in teaching and patience. In terms of what was learned I think the first session was probably more successful but am hoping the nurse took something away which she will be able to put to use later. We did at least find some relevant articles for her essay, so that was a bonus!
On Friday I hosted what I am hoping will become a regular event in the library for the next six weeks or so. It was a Point-of-Care Tools “Face-off” which gave participants the opportunity to test out three leading point-of-care tools currently on the market; Up-to-Date, Best Practice and Dynamed. We subscribe to Up-to-Date through the Trust already but Best Practice (from the BMJ) and Dynamed (an Ebsco product) we have on a trial basis through the London Deanery until 31 December 2010. Basically what they do is present a medical condition and walk the clinician through it from initial diagnosis through to treatment and follow-up, all backed up with the latest evidence. A clinician’s dream you might think (!) but the uptake of these tools has been fairly slow and I really wanted to find out if they have any practical use in the real world by getting those in the real world of medicine to try them out.
I advertised the Face-off to just the medical students and FY1s/FY2s this time around, liaising with the medical students coordinator and emailing all of them, following up with a reminder this week. There wasn’t much interest unfortunately and I’m not sure whether this is because they are too busy or just genuinely not interested. I tried to use hooks in the email to get their attention (e.g. “good medical exam resource”) and even offered food but in the end we only had two medical students come along, plus my manager, the library assistant and a student radiologist. However they were very enthusiastic and gave some very helpful feedback. I kept the session very simple and informal (more of a drop-in rather than an actual session) where they chose one condition and tried out the tools searching on that one topic and filling out an evaluation for each one. Unfortunately we lost access to Dynamed in the afternoon (it had been working fine in the morning) so the session just trialled Up-to-Date and Best Practice. I wrote up their vote and comments on the whiteboard and so far Up-to-Date has 3 votes and Best Practice has 2 votes. Interestingly the clinicians both voted for Best Practice.
I am hoping to run more of these Face-offs every Friday now until mid-December and advertise them to the wider Trust. I now have all the materials set up and it will just be a case of topping up the refreshments every other week or so. Will be sure to record what happens on this blog!
Showing posts with label training. Show all posts
Showing posts with label training. Show all posts
Sunday, 7 November 2010
Monday, 27 September 2010
Clinical Governance: doing the right thing
I attended a workshop on clinical governance on 23 September, hosted by CLIST and held at the Bloomsbury Healthcare Library. I decided to go more out of duty than interest as clinical governance is one of those things I find it very hard to get excited about. I was pleasantly surprised by what I heard however and found the session much more interesting than expected. Our speaker, Nada Schiavone, who is currently the Patient Safety Lead at NHS London, was a very engaging speaker with much experience in both clinical and managerial work. Her presentation was peppered with real examples of situations she has faced and she was very candid about her concerns regarding the changes currently planned for the NHS and how they will affect patient safety and clinical governance.
The course consisted of a presentation about clinical governance itself (very simply put, clinical governance is about doing the right thing, at the right time, in the right way, in the right place for the right patient) and how it fits in with the aims and objectives of the NHS. This was followed by her thoughts on how NHS library services could have a positive impact on clinical governance. Finally we split into groups and worked through some scenarios. As part of the presentation Nada asked us to guess the average cost of litigation claims against the NHS costs the average acute Trust and it turned out to be £21 million a year – that is £21 million per Trust, per year! So, very important to get things right, obviously.
As far as library involvement in clinical governance, Nada proposed the following questions:
- Are you on the right committees for supporting evidence-based practice?
- Are you visible?
- What evidence base can the library produce to support integrated governance (a fancier word for clinical governance, which includes governance other than just clinical)
- What information does the service provide for patients?
- How do you demonstrate support for audit/research projects?
- Can you help with presenting data? Writing a report? Publishing a piece of work?
She also stressed the importance of being aware of service redesigns and aligning library resources to Trust strategies and staff needs, all of which sounded very familiar! I went away with a lot to think about and will possibly now be able to summon a little more excitement about clinical governance…
The course consisted of a presentation about clinical governance itself (very simply put, clinical governance is about doing the right thing, at the right time, in the right way, in the right place for the right patient) and how it fits in with the aims and objectives of the NHS. This was followed by her thoughts on how NHS library services could have a positive impact on clinical governance. Finally we split into groups and worked through some scenarios. As part of the presentation Nada asked us to guess the average cost of litigation claims against the NHS costs the average acute Trust and it turned out to be £21 million a year – that is £21 million per Trust, per year! So, very important to get things right, obviously.
As far as library involvement in clinical governance, Nada proposed the following questions:
- Are you on the right committees for supporting evidence-based practice?
- Are you visible?
- What evidence base can the library produce to support integrated governance (a fancier word for clinical governance, which includes governance other than just clinical)
- What information does the service provide for patients?
- How do you demonstrate support for audit/research projects?
- Can you help with presenting data? Writing a report? Publishing a piece of work?
She also stressed the importance of being aware of service redesigns and aligning library resources to Trust strategies and staff needs, all of which sounded very familiar! I went away with a lot to think about and will possibly now be able to summon a little more excitement about clinical governance…
Monday, 6 September 2010
Back on the Blog Wagon
I have inadvertently taken a break over the summer from my blog as things have been a bit quiet on the training front but as it is now September I have started to feel familiar twinges of guilt so it’s time to get back on the wagon and blog on a regular basis again. Not a great deal has happened since my last post on the White Paper and in fact the White Paper parade has all gone a bit quiet lately. However people are busy writing more papers in preparation for it becoming law and no doubt we’ll be hearing more when it comes out of consultation on the 11th Oct. For a good resource on all things White Paper I can recommend nothing better than the Health Management Specialist Collection’s White Paper page which not only has all the documentation for the Paper but all the responses from various organisations and media reports as well.
I attended the HLG Conference 2010 on the 19th-20th July which took place this year in Salford Quays near Manchester. The theme was ‘Keeping information centre stage amidst changing scenery’ and there were many interesting seminars and workshops to attend and the venue was really lovely (see attached photo which I took on my first day). My only problem was that there was no wireless access and as mobile signals interfered with the sound equipment in the main lecture theatre it meant I couldn’t tweet my experience as it happened – something I had been really looking forward to! However I did have a good time, met some interesting people and dutifully wrote up my report for the HLG Newsletter which you can read here.
I went on a systematic reviews training day at the end of July which was held at Guy’s campus and hosted by information specialist staff from Cochrane and CRD. They gave very in-depth and informative sessions on the work that goes into producing a systematic review and I found the presentation on searching at systematic review level especially helpful. It certainly gave me a lot to think about and aspects to include in my Systematic Reviews workshop.
I also paid a visit to the Royal College of Physicians library a few weeks ago which proved very dramatic as upon my arrival a BBC film crew were outside the building in Regent’s Park filming a TV drama! Once I navigated my way around the cameras, SWAT teams and semi-automatic rifles into the building we were given an excellent tour of the different bits of the library, which is spread across two sites. They have a very impressive collection of both old and new stock which is accessible to all members of the Royal College and have the largest collection of medical education books in the country. Unfortunately because of building regulations they are unable to put a sign outside the building directing people to the Medical Education Resource Centre so they rely very much on word-of-mouth recommendation. In the Heritage Centre library on the other site I was especially excited to catch site of books owned by John Dee which had been stolen sometime in the 16th century and somehow ended up in the hands of a Duke who contributed his collection to the RCP. Certainly none of our books have such an exciting progeny!
As far as training is concerned it has been quiet over the summer and I decided not to run group training in August to allow myself to catch up with other things. These included trying to convince health managers at the hospital to sign up for Athens accounts (which failed miserably), tracking down some book titles for Learning and Organisational Development to buy on our behalf and promoting the Medicine Collection journals. My new training schedule was advertised last week and I have had a few takers but not as many as I had hoped! Still I suppose people are still getting back from holiday mode etc so I have to hope I will get a few more in the weeks to come. My colleague in Bromley and I are running a joint session on critical appraisal at the Queen Mary’s site in mid-October. She will be doing quantitative (thank goodness!) and I will be doing qualitative and we will be trialling a new critical appraisal technique involving Quality Street chocolates...more on that when it happens!
Sunday, 27 June 2010
I like Google but honestly....
After a good start I ended last week feeling a bit like the Katherine Hepburn character from 'Desk Set'. You know, the 1960s film about the reference desk of a large corporation managed by the luminous Hepburn being taken over by a machine called EMMERAC who can apparently answer all the questions thrown at it, rendering the reference desk redundant? (and if you are a librarian and haven't seen this film go out now and find it - it's hilarious and every self-respecting information professional should see it!).
My manager had a telephone conversation last thing on Friday with one of our external funders (who I shall not name as the following is not common knowledge yet) who told him they won't be able to give us the same level of funding this year and may cut us off altogether. Essentially they don't see the value of information skills training - the person in charge of education and development in this organisation claimed she could hire somebody one day a week "to show staff Athens resources" as she put it. Well I would like to see her try squeezing my job into one day a week - I trained nearly 30 people from this organisation in the last 3 months, meaning this person would have to run three training sessions in their one day a week plus all the advertising, planning and follow-up, Athens administration, random queries, people popping by ad hoc, literature search requests...they would be dead after one day on such a job. She also claims that somebody on the board there saw 'information skills training' on the budget and queried it, asking "what do we need this for, we've got Google haven't we?"
Obviously this made me feel really valued and appreciated and it's nice to see those in charge with such a progressive, enlightened view of information literacy! I was (and still am) pretty hurt and angry actually which didn't make for a very nice Friday evening but then I decided no - I am not going to let these people get to me. They are representative of all the work that still needs to be done regarding information literacy. I am the one out there on the ground meeting people every day who need help finding information and I know how much my training is valued. It is just depressing that these people (who unfortunately happen to hold the purse strings) do not and are completely out of touch with what their staff need. Instead of letting their attitudes discourage me I am going to take them in hand and challenge them through the work I do. I am an information professional - cross me at your peril!
Other than that the week went well and I had a very good training session with a lovely midwife on Thursday on staying up-to-date. She was very on the ball and wanted to find out more about RSS feeds and discussion lists. I do tend to cram quite a lot into my staying up-to-date course, but there is a lot out there!
I also had a good chat on the telephone with my colleague at the other hospital in our Trust and we have decided to organise a joint critical appraisal session covering both quantitative and qualitative research for anyone in the whole Trust. We were also talking of maybe trying to run training sessions first thing in the morning - "Early Bird Specials" if you will - with coffee and donuts!
I am also planning on sending out an evaluation form to all my one-to-one trainees from last year til now to find out if they are using the training they undertook and found it useful. Fingers crossed I get lots of positive responses!
My manager had a telephone conversation last thing on Friday with one of our external funders (who I shall not name as the following is not common knowledge yet) who told him they won't be able to give us the same level of funding this year and may cut us off altogether. Essentially they don't see the value of information skills training - the person in charge of education and development in this organisation claimed she could hire somebody one day a week "to show staff Athens resources" as she put it. Well I would like to see her try squeezing my job into one day a week - I trained nearly 30 people from this organisation in the last 3 months, meaning this person would have to run three training sessions in their one day a week plus all the advertising, planning and follow-up, Athens administration, random queries, people popping by ad hoc, literature search requests...they would be dead after one day on such a job. She also claims that somebody on the board there saw 'information skills training' on the budget and queried it, asking "what do we need this for, we've got Google haven't we?"
Obviously this made me feel really valued and appreciated and it's nice to see those in charge with such a progressive, enlightened view of information literacy! I was (and still am) pretty hurt and angry actually which didn't make for a very nice Friday evening but then I decided no - I am not going to let these people get to me. They are representative of all the work that still needs to be done regarding information literacy. I am the one out there on the ground meeting people every day who need help finding information and I know how much my training is valued. It is just depressing that these people (who unfortunately happen to hold the purse strings) do not and are completely out of touch with what their staff need. Instead of letting their attitudes discourage me I am going to take them in hand and challenge them through the work I do. I am an information professional - cross me at your peril!
Other than that the week went well and I had a very good training session with a lovely midwife on Thursday on staying up-to-date. She was very on the ball and wanted to find out more about RSS feeds and discussion lists. I do tend to cram quite a lot into my staying up-to-date course, but there is a lot out there!
I also had a good chat on the telephone with my colleague at the other hospital in our Trust and we have decided to organise a joint critical appraisal session covering both quantitative and qualitative research for anyone in the whole Trust. We were also talking of maybe trying to run training sessions first thing in the morning - "Early Bird Specials" if you will - with coffee and donuts!
I am also planning on sending out an evaluation form to all my one-to-one trainees from last year til now to find out if they are using the training they undertook and found it useful. Fingers crossed I get lots of positive responses!
Tuesday, 1 June 2010
One year in post!
Well it is a momentous day - this day last year was my first day at my current job which means I have survived a whole year as a librarian! Praise be. As I sit here celebrating (rather modestly) with a limoncello and tonic and some Welsh cakes I thought it would be a good opportunity to reflect back on some of the things I've learned so far....
1. The only constant is change - so be flexible and adaptable
2. Be passionate about your work, but not precious
3. Use any opportunity to market services
4. Make the most of any contact with users and follow up potential leads
5. Don't rely solely on email
6. Always check the To: field when replying to an email, and delete any content below your message
7. Make training sessions relevant to users
8. Keep training presentations as short and engaging as possible
9. Be prepared for disappointment but hope for the best
10. Never assume anything!
Yes it has been a very interesting year and I have learned so much. I have been really blessed to be working with a great team and manager which makes all the difference and really hope the next year will be as good as the last. There are definitely challenging times ahead....
Had two sessions booked in today - one a critical appraisal: qualitative research and the other a session for specialist cardiac nurses, neither of which turned out quite as I planned! First of all nobody turned up for the critical appraisal session - I had 5 potentially booked and not a one arrived. A very apologetic doctor turned up an hour and a half later; he had been in a minor car accident and sorting out all the paperwork had taken longer than expected. I had an email from another potential trainee later on as well - she had got confused about the date. So I'll let them off but no idea what happened to the others!
The cardiac nurses session was a bit strange as well, although at least 4 turned up! I had been told to expect quite high-level nurses, familiar with libraries and database searching but none of my trainees matched this description. They were all lovely but I don't think any of them had ever seen a database in their life, which meant I had to adapt the session slightly. However at least we got them all registered and they know the library is here when they need it.
Well I am off on holiday to North Wales tomorrow so I won't be blogging again for a little while. As I am feeling a little de-mob happy I thought I would post this wonderful video a friend sent me on Facebook today: http://www.youtube.com/watch?v=a_uzUh1VT98.
Enjoy!!
1. The only constant is change - so be flexible and adaptable
2. Be passionate about your work, but not precious
3. Use any opportunity to market services
4. Make the most of any contact with users and follow up potential leads
5. Don't rely solely on email
6. Always check the To: field when replying to an email, and delete any content below your message
7. Make training sessions relevant to users
8. Keep training presentations as short and engaging as possible
9. Be prepared for disappointment but hope for the best
10. Never assume anything!
Yes it has been a very interesting year and I have learned so much. I have been really blessed to be working with a great team and manager which makes all the difference and really hope the next year will be as good as the last. There are definitely challenging times ahead....
Had two sessions booked in today - one a critical appraisal: qualitative research and the other a session for specialist cardiac nurses, neither of which turned out quite as I planned! First of all nobody turned up for the critical appraisal session - I had 5 potentially booked and not a one arrived. A very apologetic doctor turned up an hour and a half later; he had been in a minor car accident and sorting out all the paperwork had taken longer than expected. I had an email from another potential trainee later on as well - she had got confused about the date. So I'll let them off but no idea what happened to the others!
The cardiac nurses session was a bit strange as well, although at least 4 turned up! I had been told to expect quite high-level nurses, familiar with libraries and database searching but none of my trainees matched this description. They were all lovely but I don't think any of them had ever seen a database in their life, which meant I had to adapt the session slightly. However at least we got them all registered and they know the library is here when they need it.
Well I am off on holiday to North Wales tomorrow so I won't be blogging again for a little while. As I am feeling a little de-mob happy I thought I would post this wonderful video a friend sent me on Facebook today: http://www.youtube.com/watch?v=a_uzUh1VT98.
Enjoy!!
Sunday, 25 April 2010
Ash clouds and critical appraisal
Well there was a bit of drama in the Healthcare Library this week when my manager was caught up in the ash cloud mayhem and ended up being stuck in South Africa for over a week when he was only supposed to be there for 5 days. I think he's getting a flight out tomorrow and should be back with us on Tuesday, a week later than expected. To make things even harder on himself he's planning on flying out again on Friday, this time to Bulgaria! I bet you never thought librarians had such a jet-setting lifestyle....
I on the other hand had my feet firmly on the ground this week and had two group training sessions - one on Finding High Quality Websites (thinking I need a more catchy title...) and Critical Appraisal: Qualitative. The websites session ended up being a one-to-one as I didn't get many takers but there were four at the Critical Appraisal. I'd already run one of these back in early March so was feeling fairly confident but this one didn't go as well. The group was very quiet and then at some point one of attendees suddenly burst out complaining how qualitative research was all rubbish anyway as it was really down to personal opinion etc etc and although I tried very hard to steer it all back to the critical appraisal checklist it really never got back on track. At the beginning of every critical appraisal session I ask everyone how they would rate the article before appraising it and give them a choice of happy face, middling face and sad face. Weirdly the same guy who complained about qual research gave the article a middling face at the beginning and a happy face at the end! Maybe he was feeling bad about giving me such a hard time but it just made me even more confused...
Quite a few one-to-ones this week and one exciting outcome from one was the potential of being asked along to the Microbiology journal club to give a little talk on critical appraisal. I have also been trying to put together my dates for group training for the next 3 months - always very frustrating as I feel I'm picking dates and times out of the air and have no idea whether they fit in with people's work schedules. We also had a very inspiring talk on Map of Medicine at the London trainer's (CLIST) meeting on Thursday so am planning on sending out an email tomorrow encouraging people in the trust to give it a go.
Also coming up this week - another critical appraisal session, quantitative this time. Which I'm dreading even more now considering what happened this week. I also may be spending a bit of time out on the front desk as our library assistant is on holiday and I really must get my new dates out and do a bit of publicity this week. And apparently the D-Day for HLG conference bursaries is on Thursday so I will have my fingers and toes crossed for that. Oh and I really need to start thinking about thr the article I have been asked to write on Twitter for the Libraries for Nursing bulletin as copy must be in by mid-May! Looks like it's gonna be another busy one....
I on the other hand had my feet firmly on the ground this week and had two group training sessions - one on Finding High Quality Websites (thinking I need a more catchy title...) and Critical Appraisal: Qualitative. The websites session ended up being a one-to-one as I didn't get many takers but there were four at the Critical Appraisal. I'd already run one of these back in early March so was feeling fairly confident but this one didn't go as well. The group was very quiet and then at some point one of attendees suddenly burst out complaining how qualitative research was all rubbish anyway as it was really down to personal opinion etc etc and although I tried very hard to steer it all back to the critical appraisal checklist it really never got back on track. At the beginning of every critical appraisal session I ask everyone how they would rate the article before appraising it and give them a choice of happy face, middling face and sad face. Weirdly the same guy who complained about qual research gave the article a middling face at the beginning and a happy face at the end! Maybe he was feeling bad about giving me such a hard time but it just made me even more confused...
Quite a few one-to-ones this week and one exciting outcome from one was the potential of being asked along to the Microbiology journal club to give a little talk on critical appraisal. I have also been trying to put together my dates for group training for the next 3 months - always very frustrating as I feel I'm picking dates and times out of the air and have no idea whether they fit in with people's work schedules. We also had a very inspiring talk on Map of Medicine at the London trainer's (CLIST) meeting on Thursday so am planning on sending out an email tomorrow encouraging people in the trust to give it a go.
Also coming up this week - another critical appraisal session, quantitative this time. Which I'm dreading even more now considering what happened this week. I also may be spending a bit of time out on the front desk as our library assistant is on holiday and I really must get my new dates out and do a bit of publicity this week. And apparently the D-Day for HLG conference bursaries is on Thursday so I will have my fingers and toes crossed for that. Oh and I really need to start thinking about thr the article I have been asked to write on Twitter for the Libraries for Nursing bulletin as copy must be in by mid-May! Looks like it's gonna be another busy one....
Monday, 19 April 2010
Monday Morning Post...
This post comes a bit later than usual this week - it has been a very busy one with lots of training courses, my final FILE session and two late nights. I didn't even want to think about libraries this weekend!
The highlight of the week definitely had to be my session with the music therapists on Thursday. It's always a bit nerve-racking giving a presentation in someone else's workplace as you're never sure of the set-up. I was warned ahead of time about them not having Powerpoint 2007 so had to adjust the presentation slightly. Luckily 'Supercomputer' has the old versions of Office loaded on it so it's very easy to test compatibility. Looking at my presentation in old Powerpoint made me recoil in horror - the new version is so much more flexible and easy to use! In any case everything went very smoothly and the therapists were an excellent audience - interested, knowledgeable and very excited about all the resources available to them! I got a lovely email from the head of the department the next day and she even copied the Associate Director of Child Health and Development in!
The final FILE presentation on Wednesday went pretty well although I definitely underestimated how much I could do in 20 mins. My next challenge is to find 3 or 4 willing volunteers to do the presentation to again so I can write up my final report by 18th May....
My strict statistics regime for keeping record of training is going well so far and I'm getting better at the screening questions before the start of a training session. This week I have Critical Appraisal: Qualitative on Tuesday and on Wednesday I have a one-to-one on finding and evaluating good quality websites. Speaking of which it is nearly 9.30 so I had better head off and get to work!
The highlight of the week definitely had to be my session with the music therapists on Thursday. It's always a bit nerve-racking giving a presentation in someone else's workplace as you're never sure of the set-up. I was warned ahead of time about them not having Powerpoint 2007 so had to adjust the presentation slightly. Luckily 'Supercomputer' has the old versions of Office loaded on it so it's very easy to test compatibility. Looking at my presentation in old Powerpoint made me recoil in horror - the new version is so much more flexible and easy to use! In any case everything went very smoothly and the therapists were an excellent audience - interested, knowledgeable and very excited about all the resources available to them! I got a lovely email from the head of the department the next day and she even copied the Associate Director of Child Health and Development in!
The final FILE presentation on Wednesday went pretty well although I definitely underestimated how much I could do in 20 mins. My next challenge is to find 3 or 4 willing volunteers to do the presentation to again so I can write up my final report by 18th May....
My strict statistics regime for keeping record of training is going well so far and I'm getting better at the screening questions before the start of a training session. This week I have Critical Appraisal: Qualitative on Tuesday and on Wednesday I have a one-to-one on finding and evaluating good quality websites. Speaking of which it is nearly 9.30 so I had better head off and get to work!
Friday, 9 April 2010
Is spring finally here...?
After a rather dull Easter weekend and greyish start to the week it feels like spring may finally have arrived and with it (hopefully) comes feelings of fresh beginnings and new starts. I'm not sure how much spring fever has infiltrated my work this week so far but I had a good meeting with my counterpart in one of the other three site libraries of the Trust this week about keeping records of the work we do. As a result I now have a shiny Excel spreadsheet with separate worksheets for one-to-one sessions, group sessions, training or meetings I have attended and best of all...Athens stats. I have not been very good thus far about keeping full records on my training and have come to regret it when my manager comes demanding statistics, statistics, statistics because the local primary care organisation wants to cut funding or the Trust wants to know it's getting it's money's worth from the library services....If nothing else it helps me remember what the heck I've done the last few months as try as I might I just cannot recall people's names, job titles or what I trained them on even just a few days later. Must be old age setting in...
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This week's 'Wednesday Workshop' was on electronic care pathways as a number of products have sprung up in recent years and nobody seems to know about them! The two I concentrate on in this course are CKS (mainly primary care pathways) and Map of Medicine (for primary and secondary care). I can no means pretend to be a clinician but if I were I would find these programs rather marvellous as they walk you through, step-by-step each part of the patient journey from initial assessment to diagnosis, treatment and follow-up. Certainly any time I've trained on CKS or MoM people have found them very useful. I need to think of ways to "sell" this course that will get people interested. Any ideas, please send them on!
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Had a rather lovely one-to-one session with a local dentist this week as well. It was the first time I have done a guided search session on a medical history topic and the results were quite interesting! The dentist is currently building up a document collection on 'biomechanical trauma' in dentistry and is very interested in all things libraries. I have been charged with the tasks of finding the origin of ISSNs and who produces DOIs and instead of hitting Google I might just go through my library school notes and see what I can find.
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Another busy one next week with a 'Staying Up-to-Date' group session on Monday, my final FILE presentation on Wednesday and (one I'm really looking forward to!) an information searching session with a group of music therapists on Thursday!
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This week's 'Wednesday Workshop' was on electronic care pathways as a number of products have sprung up in recent years and nobody seems to know about them! The two I concentrate on in this course are CKS (mainly primary care pathways) and Map of Medicine (for primary and secondary care). I can no means pretend to be a clinician but if I were I would find these programs rather marvellous as they walk you through, step-by-step each part of the patient journey from initial assessment to diagnosis, treatment and follow-up. Certainly any time I've trained on CKS or MoM people have found them very useful. I need to think of ways to "sell" this course that will get people interested. Any ideas, please send them on!
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Had a rather lovely one-to-one session with a local dentist this week as well. It was the first time I have done a guided search session on a medical history topic and the results were quite interesting! The dentist is currently building up a document collection on 'biomechanical trauma' in dentistry and is very interested in all things libraries. I have been charged with the tasks of finding the origin of ISSNs and who produces DOIs and instead of hitting Google I might just go through my library school notes and see what I can find.
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Another busy one next week with a 'Staying Up-to-Date' group session on Monday, my final FILE presentation on Wednesday and (one I'm really looking forward to!) an information searching session with a group of music therapists on Thursday!
Friday, 2 April 2010
Managing References and Other Things...
Well this week saw the launch of my new information skills workshop 'Managing Your References', which was very well attended and much lively discussion was generated. Who would have thought managing references would be so controversial? But they are, especially when university degrees are on the line! The workshop started out with thinking about why we might want to manage references in the first place and what we might want to use references for, then moved on to different styles of referencing and managing. It was the referencing styles that seemed to get everybody's goat and where there were the most questions. And I have to ask myself really - just why are there so many styles of referencing? Harvard, Vancouver, Chicago, Turabian, APA, MLA, ACS....the list goes on and on and on. And it's so difficult to get a definitive answer about any of them. My basic advice to my trainees was to find out what style your university or the journal you are writing for prefers and use that, otherwise Harvard is a safe bet. But whatever style you choose or is chosen for you, stick to that one and that one alone.
I then talked a bit about reference management software, which none of my trainees had used before. I had hoped we would have got a subscription to RefWorks before this workshop took place but that seems a dim and distant hope now in our world of NHS budget cuts. We have Reference Manager on all of our library PCs but I find the program is clunky and unwieldly to use. Plus if you don't have it loaded on your own machine you can't use it at home! So for the practical session I got the trainees to register for CiteULike, a lovely little online programme that uploads RIS files, allows manual, URL, ISBN and DOI entries, creates a neat bibliography in a range of different styles and basically does most of the other things a reference management program should do quickly and easily online wherever and whenever you want. Plus there is nothing to download and it's free!
The first task I had set for the trainees (besides setting up a CiteULike account) was to enter a reference manually. I had assumed this would be quite an easy task to ease the trainees into using the site but was surprised how flumoxed they were by entering things like author, title and year into separate fields. I suppose as a librarian I am used to such things from cataloguing books and registering members and it was a sharp lesson on the importance of controlled fields - making sure you have all the fields entered uniformly. Importing references with an ISBN, DOI or URL or even better as an RIS file makes it all so much easier as the hard work has already been done by the database indexers! (Thanks guys....)
The workshop seemed to go down quite well though and it was an interesting topic to present.
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Preparation for that took up the first half of my week and the rest of it was spent getting geared up for the next few weeks which are full of training sessions, inductions and meetings. Looking at my schedule on Wednesday afternoon made me wonder if I might have some sort of mental health death wish. I am hoping to get the majority of my FILE presentation done this weekend so I can concentrate my efforts on the staff training sessions but the next few weeks are definitely going to be hairy....
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And a bit of good news this week was that we finally got the date for library school graduation! May 18th shall see me walking down the gilded aisle at London's Guildhall in my cap and gown to mark the end of a VERY long year!
I then talked a bit about reference management software, which none of my trainees had used before. I had hoped we would have got a subscription to RefWorks before this workshop took place but that seems a dim and distant hope now in our world of NHS budget cuts. We have Reference Manager on all of our library PCs but I find the program is clunky and unwieldly to use. Plus if you don't have it loaded on your own machine you can't use it at home! So for the practical session I got the trainees to register for CiteULike, a lovely little online programme that uploads RIS files, allows manual, URL, ISBN and DOI entries, creates a neat bibliography in a range of different styles and basically does most of the other things a reference management program should do quickly and easily online wherever and whenever you want. Plus there is nothing to download and it's free!
The first task I had set for the trainees (besides setting up a CiteULike account) was to enter a reference manually. I had assumed this would be quite an easy task to ease the trainees into using the site but was surprised how flumoxed they were by entering things like author, title and year into separate fields. I suppose as a librarian I am used to such things from cataloguing books and registering members and it was a sharp lesson on the importance of controlled fields - making sure you have all the fields entered uniformly. Importing references with an ISBN, DOI or URL or even better as an RIS file makes it all so much easier as the hard work has already been done by the database indexers! (Thanks guys....)
The workshop seemed to go down quite well though and it was an interesting topic to present.
........................................................................................................
Preparation for that took up the first half of my week and the rest of it was spent getting geared up for the next few weeks which are full of training sessions, inductions and meetings. Looking at my schedule on Wednesday afternoon made me wonder if I might have some sort of mental health death wish. I am hoping to get the majority of my FILE presentation done this weekend so I can concentrate my efforts on the staff training sessions but the next few weeks are definitely going to be hairy....
.........................................................................................................
And a bit of good news this week was that we finally got the date for library school graduation! May 18th shall see me walking down the gilded aisle at London's Guildhall in my cap and gown to mark the end of a VERY long year!
Friday, 26 March 2010
You've only got one chance...
I often think the most tricky part of my job is knowing what our library users want from a library and information service, especially when it comes to training. Even when I do manage to convince someone they could do with a little information skills training I sometimes feel like I only have one chance to win them over and the best way to do this is to find out what they really need in terms of information to carry out their job. Of course the easiest way to find this out is simply to ask but it so easily slips my mind...the other day a GP came in for a refresher session and just before she arrived I had been battling with Reference Manager (which, btw is the most complicated, unwieldy, user unfriendly reference management program I have ever encountered) and no sooner had she sat down then I immediately launched into my usual spiel about accessing the the databases and building search strategies. After a few minutes the poor woman looked at me and said 'actually I wanted to find out about Map of Medicine...'
Of course you did. And if I had actually bothered to ask what you wanted out of the session before launching into automatic pilot I would have known that. Luckily I managed to recover from the mistake and she went away happy but I came away resolved to be much more proactive about finding out what the user needs first, rather than just assuming I know what they need.
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I did my first 'Critical Appraisal: Qualitative Research' course this week and overall I think it went quite well. Most of the attendees had come to the Quantitative course a month earlier and were quite keen to chip in and share their thoughts and opinions. At the end one of the attendees actually expressed an interest in setting up a journal club, to keep the critical appraisal skills fresh and the others seemed interested in this too. I have no experience of setting up and/or facilitating a journal club but I think it would be quite fun and a way to reinvigorate the Trust's evidence-based practice and build upon the research work already taking place. If anyone has any experience of journal clubs I would be very happy to hear them and will keep you posted on any progress made!
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In other news, I had the supreme privilege and delight of being filmed doing a presentation this week then had to watch it in front of my colleagues and get feedback. This was part of the Facilitating Information Literacy Education (FILE) course run by Susie Andretta at London Metropolitan University, which I have been doing since January. I can highly recommend the course and have learned a great deal from it but this was one of the more stressful weeks by far.
The filming bit wasn't so bad - we were put in front of a camera in a pokey little TV studio at the university but my fellow FILEers made up the audience, so after the initial shock of being in front of a camera I forgot it was there and it was just like giving another presentation.
Watching back later on was much harder and I felt a strange, almost out-of-body experience watching myself on the TV. I realised I spend way too much time looking at the screen, rather than the audience and definitely fluffed more than a few of my lines but all-in-all it wasn't too bad. I looked a lot more confident than what I felt and I didn't talk too fast or too quietly, which I am wont to do. I certainly wouldn't want to repeat the experience but I've definitely learned a lot about my presentation style and will work on my weak spots in future sessions.
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Luckily I had Thursday and Friday off to recover from the trauma. This has been very pleasant but I am rather worried about my reference management training workshop next week, of which I have done barely any preparation for yet...oops! Will report back on how it goes (or doesn't go) next week.
Of course you did. And if I had actually bothered to ask what you wanted out of the session before launching into automatic pilot I would have known that. Luckily I managed to recover from the mistake and she went away happy but I came away resolved to be much more proactive about finding out what the user needs first, rather than just assuming I know what they need.
....................................................................................
I did my first 'Critical Appraisal: Qualitative Research' course this week and overall I think it went quite well. Most of the attendees had come to the Quantitative course a month earlier and were quite keen to chip in and share their thoughts and opinions. At the end one of the attendees actually expressed an interest in setting up a journal club, to keep the critical appraisal skills fresh and the others seemed interested in this too. I have no experience of setting up and/or facilitating a journal club but I think it would be quite fun and a way to reinvigorate the Trust's evidence-based practice and build upon the research work already taking place. If anyone has any experience of journal clubs I would be very happy to hear them and will keep you posted on any progress made!
.....................................................................................
In other news, I had the supreme privilege and delight of being filmed doing a presentation this week then had to watch it in front of my colleagues and get feedback. This was part of the Facilitating Information Literacy Education (FILE) course run by Susie Andretta at London Metropolitan University, which I have been doing since January. I can highly recommend the course and have learned a great deal from it but this was one of the more stressful weeks by far.
The filming bit wasn't so bad - we were put in front of a camera in a pokey little TV studio at the university but my fellow FILEers made up the audience, so after the initial shock of being in front of a camera I forgot it was there and it was just like giving another presentation.
Watching back later on was much harder and I felt a strange, almost out-of-body experience watching myself on the TV. I realised I spend way too much time looking at the screen, rather than the audience and definitely fluffed more than a few of my lines but all-in-all it wasn't too bad. I looked a lot more confident than what I felt and I didn't talk too fast or too quietly, which I am wont to do. I certainly wouldn't want to repeat the experience but I've definitely learned a lot about my presentation style and will work on my weak spots in future sessions.
....................................................................................
Luckily I had Thursday and Friday off to recover from the trauma. This has been very pleasant but I am rather worried about my reference management training workshop next week, of which I have done barely any preparation for yet...oops! Will report back on how it goes (or doesn't go) next week.
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